Updated on July 2, 2024
Effective Date: July 2, 2024
This agreement is between Topclean APP (hereinafter referred to as "the Software") and its members (hereinafter referred to as "the Members") regarding the automatic renewal commission deduction service (hereinafter referred to as "the Service") provided by the Members for the use of the Software. This agreement describes the rights and obligations between the Software and the Members regarding the use and related aspects of the Service
"Member" refers to an individual or a single entity who enjoys the membership services provided by this software. This agreement constitutes a prerequisite for members (whether individuals or organizations) to use the services provided by this software. Unless members accept the terms of this agreement, they have no right to use this service. Members' choice to use this service will be deemed to agree to the terms of this agreement
2.1 This service is launched to meet the automatic renewal needs of members, provided that the member has already subscribed to this service, in order to avoid losses caused by negligence or other reasons resulting from failure to renew in a timely manner. Members irrevocably authorize this software to deduct the subscription fee for the next billing cycle from their own recharge account or the bank card (hereinafter referred to as "account") balance bound to the member's account when the member's validity period is about to expire. The prerequisite for implementing this service is that the member has bound their membership account of this software to the above account and can successfully deduct the payment from the above account
2.2 Automatic renewal specifically refers to the deduction method of the subscription fee for the next billing cycle charged by the software to the member through the above account based on the premise of 2.1. The member must ensure that the software can successfully deduct the payment from the above account. If the renewal fails due to insufficient deductible balance in the above account, the member shall bear the responsibility on their own
2.3 Members shall be bound by this agreement when enjoying this service. When members use this software service, their use shall be deemed as their agreement to the service terms of this service and various public notices issued by this software for this service
2.4 The services provided by this software to members are limited to their use on this software platform only. Any act of separating the service content provided by this software from this software or platform through malicious cracking or other illegal means is not considered as part of this service as stipulated in this agreement. All legal consequences arising from this shall be borne by the perpetrator, and this software will hold the perpetrator legally responsible in accordance with the law
2.5 Based on membership as a virtual service, after purchasing membership, you have the right to choose not to continue enjoying membership servicesExcept for the reason that this software cannot provide membership services normally, if you cancel the purchased membership services or terminate your membership status midway, you will not be able to receive a refund of the fees paid for purchasing membership services or any other form of compensation
2.6 After becoming a member of this software, the membership benefits you can enjoy shall be subject to the membership rules published by this softwareThis software will notify or announce the adjustment of the aforementioned membership benefits on the corresponding membership service page. You can use this software to check the latest membership rules related to membership benefits. We encourage you to regularly review the content of this agreement and membership rules to better protect your rights
2.7 The validity period of the membership service of this software shall be based on the page display period selected and paid by the member themselves for the corresponding membership fee. After the expiration of the membership service period of this software, we will cease to provide membership services to you, and the exclusive membership benefits will immediately become invalid
2.8The fee structure for this software's membership service is determined by our own operational strategy (including setting different membership types, prices, and benefits for different membership types), and is displayed to you on the membership service purchase page. Your agreement to continue operating (including but not limited to clicking to agree to purchase, payment behavior, continuing to use member services, etc.) shall be deemed as your knowledge and agreement to the charging standard
2.9After you become a member, there may be differences in the specific membership benefits or services you can actually use due to different software versions, operating systems, etc., which may cause inconvenience to you. You understand and do not pursue or exempt the relevant responsibilities of this softwareWe suggest that you try to solve the problem by upgrading the software application or operating system version, or directly contacting customer service
3.1 This software is responsible for providing members with a query method regarding the specific situation of automatic renewal fees, but is not responsible for printing relevant invoices and forwarding them to members
3.2 This software deducts the subscription fee for the next billing cycle from the above account of the member, which should be deducted on the same day and recorded in the member's payment record. At the same time, the member's validity period should be extended accordingly
3.3 If any errors occur during the deduction process, this software and the member should closely cooperate to identify the cause and each bear the losses caused by their own fault; If losses are caused by the unequal fault of both parties, both parties shall bear corresponding responsibilities according to the degree of fault; If both parties are jointly responsible, they shall share the responsibility equally
3.4 This software may change or modify the relevant service content, rules, and terms of this agreement based on its business development or technical upgrades. Before making the above changes or modifications, the modified content will be publicly displayed on the relevant pages of this software, but there is no obligation to provide separate notice. If the member does not agree to the modification of this agreement, they may cancel the services they have already obtained and stop using them; If the member continues to use the services provided by this software, it shall be deemed that the member has accepted all modifications to this agreement
3.5 This service is optional for members to choose whether to cancel. If a member chooses not to cancel, it is deemed that the member agrees to the software's irregular deduction attempts according to certain rules. Once the deduction is successful, the software will open the subscription service for the next billing cycle for the member.
If the subscription service price of this software is adjusted before or during automatic renewal, the current effective price shall prevail
3.7 This software does not charge any fees to members for opening this service, but the software has the right to decide whether to charge or adjust the automatic renewal period and fees for this service itself based on business needs or market changes, and publicize it to members on relevant pages
3.8 You acknowledge and agree that for the selected payment channel, you have an obligation to regularly monitor and ensure that there is sufficient balance under the account of the payment method to meet the application of this service. If the above-mentioned defects (including but not limited to: insufficient balance, insufficient balance to meet your selection of this service) result in the inability to use this service, this application has the right to suspend your membership service without further notice
After purchasing membership services, users should store and use them carefully and reasonably. Otherwise, users should bear all responsibilities arising from this. At the same time, this software has the right to make independent judgments in such situations and may take measures such as suspending or closing user membership
3.10 Users are not allowed to obtain or purchase membership service qualifications through illegal means such as theft, exploiting system vulnerabilities, or on websites or other channels that illegally sell or transfer members without authorization from this software. Otherwise, this software has the right to cancel your membership service qualifications. Any losses incurred as a result shall be borne by the user, and this software shall not be held responsible. For users who engage in the above-mentioned violations or use membership services for illegal purposes, this software has the right to handle your membership account and rights, and reserves the right to pursue legal responsibility in accordance with the law, including:
3.10.1 This software has the right to freeze or cancel your membership, and will not provide any compensation or refund of any membership purchase fees
3.10.2 Once your membership is cancelled due to the above violations, you will no longer be able to enjoy various membership benefits and value-added services, nor will you be entitled to membership benefits
4.1 This agreement shall come into effect upon the member's choice to accept or use this service, and shall terminate upon the member's termination of this service/cancellation of membership
4.2 Members have the right to terminate this service at any time in their member account settings. After termination of this service, the software will cease to provide this service to members
4.3 The instruction for automatic renewal and deduction of fees that the member has entrusted to this software before choosing to terminate this service is still valid. The software will not refund the fees deducted based on this instruction, and the member shall bear the relevant responsibilities
If one party breaches the contract, the non breaching party has the right to obtain compensation through the dispute resolution method agreed upon by both parties
This software and its members shall resolve any disputes arising from the performance of this agreement through friendly negotiation. If negotiation fails, either party has the right to submit the dispute to the Pudong New Area People's Court in Shanghai for litigation resolution. The interpretation, validity, and enforcement of this agreement shall be governed by the laws of the People's Republic of China
When you have any other complaints, suggestions, or issues related to this agreement, you can contact us through the following methods:
Contact email: ksks9898@163.com
We will review the issues as soon as possible and provide a response within 15 days after verifying your user identity. If you are not satisfied with our response or handling, especially if you believe that we have harmed your legitimate rights and interests related to personal information, you may file a lawsuit with the competent people's court